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Clue Unit #22 - An Introduction to Vendor Relationship Management (VRM) - August 1. 2007

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Today's Topics:

  •     What is VRM?  
  •     Will businesses get it?  
  •     What are the mechanics of the system?  
  •     Microformats?  
  •     The employee experience  

Related Links:

VRM - Vendor Relationship Management
Berkman Center at Harvard
Internet Identity Workshops
Attention Trust
Open ID
Consortium for Service Innovation
Chris' X-Drive Experiment
The Enterprise Immune System
Microformats and VRM
Get Satisfaction
Cooptition
Kwik-E-Mart 7-11

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